Hamilton Area YMCA


Member Service Representative


As a Member Service Representative at the Hamilton Area YMCA you will be responsible for creating a friendly and welcoming environment and delivering excellent customer service to all members and guests.

Essential functions of the Membership Representative position include to: build and maintain positive relationships with members and Y community; follow Welcome Center procedures for opening/closing the building; grant facility access to members, staff and guests with a focus on safety guidelines and security; conduct facility tours for prospective new members and invite potential members to join the Y; understand and share membership and program information; answer member inquiries and phone calls, and connect to the appropriate staff person, and accurately complete program registrations, reservations, and member transactions, among other responsibilities.

This is a part-time position that may include weekend hours and opening/closing shifts. The membership representative provides a quality experience focused on the YMCA core values: respect, responsibility, honesty and caring.

Benefits of working for the Hamilton Area YMCA include: Free YMCA membership; flexible schedules; job training and career development opportunities; a fun, friendly and inclusive work environment and more!

  • Click here for employment application or use link below. 
Notice to All Applicants